About

DogServices is dedicated to providing the finest dog boarding and dog daycare facilities in Richmond and Glen Allen, Virginia. Founded in 1990 by  local dog trainer Donna Crumpler, the business began when clients started asking her to care for their pets during vacations. In 2007, after 18 successful years, Donna handed over the leash to a group of investors who were (and remain) loyal clients. Since then, DogServices has added a Short Pump location and focused on attracting, developing, and retaining a high-caliber staff of dedicated dog professionals. DogServices focuses every day on safety, cleanliness, client-communication, and tail-wagging dog happiness. Our care is distinguished by dog-behavior evaluations, a 3-point safety check system and more. Visit one of our three locations to find out how DogServices’ experience and expertise can make the difference for you and you dog.

Meet Our Team

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Coleen Shockman, Operations Director at DogServices

Upon moving to Richmond in 2009 Coleen joined the DogServices team as a kennel attendant but was quickly promoted to the management team in the same year. After four years with DogServices she briefly left the company in May 2013 to pursue her dream and begin River City Dog Excursions with her business partner. Even though she enjoyed the experience of building something from the ground up she entrusted the operations to her business partner and rejoined the management team in March 2018. In 2021 she was promoted to oversee all three locations and is looking forward to helping DogServices continue to grow and evolve.

Ashland Reasoner, Manager at Big DogServices

Ashland has been in kennel management since she was 17. Ashland always dreamed having a career with dogs since she was little and in the past few years, she has worked up to managing our flagship kennel! Working closely with pups has been the nest part of her life. and she and the pups could not be happier. She has a 10-year-old black lab mix named Tori, and Tori is her best friend in the entire world. We are excited for Ashland to begin my journey with Dogservices.

Susie Welch, Manager at DogServices West

Susie Welch started her animal career when she started working for an English Springer Spaniel breeder here in Virginia as a kennel attendant and then as Kennel Manager. While working for the kennel she began to train the dogs in agility and obedience. She began to fall in love with agility which started her interest in teach both agility and obedience at All Dog Playskool.

After a year at All Dog Playskool Susie began to work for the Richmond SPCA in the behavior department where she learned a tremendous amount about dog behavior and training.

Prior to coming to DogServices she worked at Spokane Valley Animal Hospital for 7 years before returning to Richmond.

Davida Stamper, Manager at Little Dog Services

Davida started her animal career 5 years ago working for a dog training facility in Virginia. She began her apprenticeship in 2015 working along-side certified dog trainers and after 1 year became certified herself. She also spent time learning dog behavior and body language in a daycare environment. She then started working at a dog daycare/boarding facility in Fredericksburg where she was promoted to Manager within a few months of starting as a kennel technician. Davida began at DogServices in July of 2020 as a receptionist and was promoted to assistant manager of October 2020. Davida loves working with dogs and dreams of opening her own positive reinforcement training facility in the future.

Assistant Managers

To better serve our pets and customers, we have added 3 assistant managers. You may see their smiling faces at any location.


Amy Wilchek, Assistant Manager Dog Services

Abigail Spencer, Assistant Manager Dog Services

Heather Mills, Assistant Manager Dog Services