About

DogServices is dedicated to providing the finest dog boarding and dog daycare facilities in Richmond and Glen Allen, Virginia. Founded in 1990 by  local dog trainer Donna Crumpler, the business began when clients started asking her to care for their pets during vacations. In 2007, after 18 successful years, Donna handed over the leash to a group of investors who were (and remain) loyal clients. Since then, DogServices has added a Short Pump location and focused on attracting, developing, and retaining a high-caliber staff of dedicated dog professionals. DogServices focuses every day on safety, cleanliness, client-communication, and tail-wagging dog happiness. Our care is distinguished by 24-hour on-site staffing, dog-behavior evaluations, a 3-point safety check system and more. Visit one of our three locations to find out how DogServices’ experience and expertise can make the difference for you and you dog.

Meet Our Team~

Coleen Shockman, Manager at Big DogServices

Upon moving to Richmond in 2009 Coleen joined the DogServices team as a kennel attendant but was quickly promoted to the management team in the same year. After four years with DogServices she briefly left the company in May 2013 to pursue her dream and begin River City Dog Excursions with her business partner. Even though she enjoyed the experience of building something from the ground up she entrusted the operations to her business partner and rejoined the management team in March 2018 and is looking forward to helping DogServices continue to grow and evolve.

Kirsty Cruickshanks, Assistant Manager at Big DogServices

Kirsty moved to America in 2013 after living in Geneva, Switzerland for 4 years and Norwich, England for 13 years previously.  She joined the DogServices team in 2014 as a bather and was promoted to Assistant Manager in March 2018. Whilst in the U.K she went to college for Animal Handling and Husbandry and worked at kennels and veterinary clinics in both the U.K and Geneva. She lives in Chesterfield with her son and 2 cats, Shanaynay and Vanilla Mice.

Marnie George, Manager at Little DogServices

Marnie brings a wealth of knowledge and over 10 years of experience to DogServices. Marnie has a BS in Animal Science from the University of Leeds, is a certified dog trainer, and has managed kennels and volunteered for several rescue organizations out West.

Patricia Hockman, Assistant Manager at Little DogServices

Bio pending

Susie Welch, Manager at DogServices West

Susie Welch started her animal career when she started working for an English Springer Spaniel breeder here in Virginia as a kennel attendant and then as Kennel Manager. While working for the kennel she began to train the dogs in agility and obedience. She began to fall in love with agility which started her interest in teach both agility and obedience at All Dog Playskool.

After a year at All Dog Playskool Susie began to work for the Richmond SPCA in the behavior department where she learned a tremendous amount about dog behavior and training.

Prior to coming to DogServices she worked at Spokane Valley Animal Hospital for 7 years before returning to Richmond.