About

DogServices is dedicated to providing the finest dog boarding and dog daycare facilities in Richmond. Founded in 1990 by  local dog trainer Donna Crumpler, the business began when clients started asking her to care for their pets during vacations. In 2007, after 18 successful years, Donna handed over the leash to a group of investors who were (and remain) loyal clients. Since then, DogServices has added Short Pump and Church Hill locations and focused on attracting, developing, and retaining a high-caliber staff of dedicated dog professionals. DogServices focuses every day on safety, cleanliness, client-communication, and tail-wagging dog happiness. Our care is distinguished by dog-behavior evaluations, a 3-point safety check system and more. Visit one of our three locations to find out how DogServices’ experience and expertise can make the difference for you and you dog.

Meet Our Team

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Coleen Shockman, Operations Director at DogServices

Upon moving to Richmond in 2009 Coleen joined the DogServices team as a kennel attendant but was quickly promoted to the management team in the same year. After four years with DogServices she briefly left the company in May 2013 to pursue her dream and begin River City Dog Excursions with her business partner. Even though she enjoyed the experience of building something from the ground up she entrusted the operations to her business partner and rejoined the management team in March 2018. In 2021 she was promoted to oversee all three locations and is looking forward to helping DogServices continue to grow and evolve.

Ashland Reasoner, Manager at Big DogServices

Ashland has been in kennel management since she was 17. Ashland always dreamed having a career with dogs since she was little and in the past few years, she has worked up to managing our flagship kennel! Working closely with pups has been the nest part of her life. and she and the pups could not be happier. She has a 10-year-old black lab mix named Tori, and Tori is her best friend in the entire world. We are excited for Ashland to begin my journey with Dogservices.

Abigail Spencer, Manager at DogServices West

Abby has had a life-long involvement working with dogs, beginning with her own family kennel of Beagles. However, she began her Kennel Career at a local kennel at the age of 18, and excelled in her position as a Kennel Attendant, and is well known for her outstanding and consistent care for any animal under her care. After two years she decided to move into the DogServices family in 2019; starting off as a Kennel Attendant then moving forward to Animal Coach, and now working as Assistant Manager.

Abby is dedicated, passionate, and hard working. She will ensure the safety, comfort, and care for your pet as she would for her own.

Davida Stamper, Manager at Little Dog Services

Davida started her animal career 5 years ago working for a dog training facility in Virginia. She began her apprenticeship in 2015 working along-side certified dog trainers and after 1 year became certified herself. She also spent time learning dog behavior and body language in a daycare environment. She then started working at a dog daycare/boarding facility in Fredericksburg where she was promoted to Manager within a few months of starting as a kennel technician. Davida began at DogServices in July of 2020 as a receptionist and was promoted to manager of October 2020. Davida loves working with dogs and dreams of opening her own positive reinforcement training facility in the future.

Assistant Managers

To better serve our pets and customers, we have added 3 assistant managers. You may see their smiling faces at any location.


Amy Wilchek, Assistant Manager Dog Services

Amy relocated to the Richmond area in 2016. She has a long history of working with dogs and cats in various professional settings. In New Jersey, she worked as a dog walker, worked in a few dog kennels as well as a show dog breeding kennel. Since moving to Virginia, she earned a regional management position with a local pet waste management company. After 5 years, she is looking to get back to a more hands on position working directly with dogs. Amy has worked with all different breeds, and brings a lot of knowledge, experience, and enthusiasm to DogServices.

Ariel Cooke, Assistant Manager Dog Services West

As a lifelong pet owner, Ariel has always wanted to pursue a career working with animals, dogs specifically. When the opportunity arose to join our team Ariel jumped at the opportunity. She brings experience working as a vet tech in a local animal clinic to our management team as well as drawing upon years of experience in front facing customer service based roles. Ariel is extremely compassionate and looks forward to doing anything to make your pup(s) feel at home when they are in our care. When Ariel isn’t busy at the kennel, she is at home looking after her fur babies; Kora, Opie, Phoebe, and Shenzi. 

Vanessa Remis, Assistant Manager Dog Services

Vanessa has been working with animals for over 20 years. She started her career at DogServices where Donna crumpler took her under her wing and taught her about animal behavior. She quickly moved up to manage Little DogServices  where she trained dogs as well as employees. She moved on after a few years to run another dog kennel until she returned to DogServices is November of 2022. In her off time Vanessa enjoys spending time with her four legged best friends, Owen, Koa and Ruger.